Help

For the successful entry use your username and password. This data will be sent to you with an automatic message after you have completed your order.

There’s nothing easier than to place an order on our website:

1. Select a delivery city;
2. Choose a bouquet;
3. Click “Add to cart” and complete the delivery form;
4. Input your contact details;
5. Proceed to payment.

We are always ready to help you with placing an order. Whether you need a Support Team member or someone to have floristic advice. You can reach us at our office in London, UK by calling +442035142981.

Any urgent alterations to an order must be made before it enters processing. Once processing begins, all details are finalised, and we are unable to make any changes. To edit your order, please get in touch with us at our London, UK office by phone at +442035142981 or via email at uk@myglobalflowers.co.uk

As all our bouquets are hand-arranged, there may be slight variations. If local florists are unable to source exact flowers, we'll suggest substitutes of similar quality.

Certainly! We have this special feature. All you need is contact us with a photo or description of your desired bouquet, and we'll be in touch to discuss the specifics.

This service is unavailable in many countries due to national laws. However, in some cities, we can provide a photograph of the bouquet before delivery. For further details, please contact us via email at uk@myglobalflowers.co.uk

We prioritize the protection of our customers' information to guarantee their privacy and security. Every piece of personal information is handled with the highest level of confidentiality. We use very safe data exchange protocols (SSL) to send information to payment systems. Moreover, we do not store any personal information on our site, or share or trade your confidential data with third parties.

You can settle your order using one of the following payment methods:

1. Through our website: https://myglobalflowers.co.uk/payment
2. By card (we accept MasterCard, Visa, and Maestro);
3. Via PayPal;
4. For corporate orders, we accept payments directly into our bank account.

If you require additional help, feel free to contact us without delay! You can contact us at our London, UK office by calling +442035142981.

1. You’ve paid for the order via PayPal. This online payment system can stop your payment transfer for verification. Then your money will be either returned to your account or returned to our account.

2. When transferring funds through a Bank operator, the payment will be credited to our account within 3 working days.

Only representatives of the payment system can answer any questions about the payment delays.

We accept American, Canadian, and Australian dollars, as well as euros. You can also settle your payment using your credit card or PayPal.

The minimum delivery time of the bouquet depends on the city. When you select the city and a particular bouquet on our website, you can see the quickest delivery time or choose the appropriate one before proceeding to the cart. We provide same-day, next-day, and delivery on a chosen date delivery features. This variety of options is for you to order ahead for St. Valentine’s Day, Mother's Day, Christmas, and New Year, all the dates that we celebrate in different. So, there are ways to order in advance or at the last moment, this is up to you to decide.

We offer the following delivery types for you to choose from:
Initial delivery call: We reach out to the recipient to schedule a suitable time and place for the delivery. No mention of flowers was made during the call.
Contactless delivery ensures that the florist can leave your order in a specified location if the recipient is not present, such as at reception or with neighbors.

We can deliver your order to any country in the list on our website. If you need to deliver a bouquet to a country that is not on the list, please contact us at our London, UK office by phone +442035142981.

Yes, we can deliver outside of office hours. In some cities, overnight delivery is available. You can find out the cost of overnight delivery on the product page or contact our managers at London, UK office by phone at +442035142981 or by email at uk@myglobalflowers.co.uk.

We are able to ship your purchase to any country mentioned on our website. Should you need to send flowers to a destination not listed, reach out to us at our United Kingdom office in London by calling +442035142981.

We guarantee accurate and timely delivery. Immediately after delivery, you will receive an email notification confirming the delivery.

There is nothing easier! Just click on the "Account" button. It is directly in the top right corner of the Myglobalflowers.co.uk website main page.

1. Visit Myglobalflowers.co.uk;
2. Click on the "Account" button;
3. Enter your username, email, or phone number;
4. Click on the "Forgot your password?" button;
5. You'll receive an email containing your new automatically generated password.

Apart from daily deals, we also run a rewards programme for our clients. Bonus points are determined by 3% of the total cost of an order, and can be used to pay for a maximum of 50% of your next orders.

During the process of placing an order, you will be asked to indicate the amount of bonus points in your account that you would like to use. You have the option to utilize some of your bonus points to pay for up to half of the total order cost.