
Responsibility and Quality
We work with trusted florists and check the quality of every bouquet at each stage, from creation to delivery.
MyGlobalFlowers is an international flower and gift delivery service connecting customers with local florists worldwide — so you can express your feelings even from afar.
Send fresh bouquets and gifts to 3,500+ cities worldwide. Trusted local florists prepare bouquets near the delivery address, helping them stay fresh and arrive on schedule.

Responsibility and Quality
We work with trusted florists and check the quality of every bouquet at each stage, from creation to delivery.

Customer Comes First
We keep ordering simple, we're on hand whenever you need help, and we look into every issue individually if something needs attention.

Freshness and Local Approach
Bouquets are prepared by local florists near the delivery address, helping flowers stay fresh and delivery run smoothly.
MyGlobalFlowers brings together product, development, operations, support and partner teams to keep orders moving smoothly from checkout to delivery.
Each team focuses on a specific part of the customer experience: from improving the website to coordinating florists and helping customers after delivery.
Marketing and product
Improves the website, customer experience and international communication.
Development
Builds and maintains the platform, website, partner tools and internal systems that power order processing and delivery.
Partner network
Finds, vets and supports local florists.
Operations
Tracks the order flow and helps coordinate delivery.
Customer support
Answers questions, helps with orders and resolves issues.

In key regions, local coordinators help manage florist communication and day-to-day delivery coordination:
This helps us respond quickly while keeping service and quality standards consistent across regions.
We're not a fully open marketplace — we don't list just any florist. Before joining our network, every partner is carefully vetted for experience, product quality and reliability.
This means we only work with local florists our customers can trust, and we keep service quality consistent everywhere we deliver.
Before a florist joins our network, we review key quality criteria:
One platform, international coverage: your bouquet is usually prepared by a florist near the recipient.
This shortens the journey to the recipient: flowers stay fresh longer and, where available, delivery is faster.
We review partner performance continuously:
We know flowers are often sent for moments that matter — birthdays, anniversaries, apologies, celebrations, or simply to show someone you care. That's why our support team is here for you before, during and after delivery.
If something doesn't go to plan, there's a clear, easy way to get in touch with us.
Our mission is to make talking to customer support clear and genuinely helpful. We aim to:
You can send your request any time, and we'll get back to you as quickly as we can during support hours.
Our support team assists with:
We look into every case individually and work towards a fair, transparent outcome. Our goal is simple: you should feel supported at every step.