Security & Payments Explained

How We Help Keep Your Information Safe

Every order placed with MyGlobalFlowers involves more than choosing flowers and gifts. You share personal and payment details with us, and we take that responsibility seriously.

We believe the checkout process should be straightforward, transparent, and secure. To support this, we use secure payment pages, trusted payment providers, industry-standard security measures, and additional verification where required. Our aim is to make ordering as easy as possible while giving you confidence at every stage of checkout.

Our Payment Providers and How Payments Are Processed

Payments on MyGlobalFlowers are handled by trusted payment providers, including Stripe and PayPal where available. These providers are responsible for authorising payments, processing transactions, and safeguarding payment information during checkout.

When you select a payment method, your details are entered and processed through a secure payment page using industry-standard security technologies. This helps protect sensitive payment data and supports a safer checkout experience.

Customers can pay using available payment methods such as:

• Visa;
• Mastercard;
• PayPal;
• Apple Pay;
• Google Pay.
• The payment methods available may vary depending on your country, device, browser, and chosen checkout option.

Encryption and Security Protocols

We use industry-standard encryption technologies, including SSL/TLS, to help protect information transmitted through our website. Put simply, encryption helps prevent unauthorised access to your data as it travels between your browser and our website.

These protections help create a safer experience when you browse the website, enter your order details, and complete your purchase. Payment information is handled through secure payment systems that are designed to protect sensitive data.

Some transactions may require additional verification for security purposes. These measures are intended to help prevent fraud and protect customers from unauthorised payments.

What Is 3D Secure and How Does It Help Protect You?

3D Secure provides an additional layer of protection for online card payments. It is designed to help verify that the person making the purchase is the authorised cardholder.

During checkout, your bank may ask for an additional confirmation step before approving the payment. This might involve entering a one-time code sent by text message, confirming the transaction in your banking app, or completing another verification step required by your bank.

This adds an extra step to the checkout process, but it also makes online card payments significantly more secure. 3D Secure helps block unauthorised transactions and reduces the risk of your card details being used without your knowledge.

PCI DSS and Payment Security Standards

Payment security goes beyond encryption alone. It also involves the careful handling of cardholder data and the use of secure, compliant payment systems.

PCI DSS, or the Payment Card Industry Data Security Standard, is one of the most widely recognised frameworks for payment card security. It sets out requirements for processing, storing, and transmitting cardholder data in a secure manner.

MyGlobalFlowers works with payment providers and systems designed to support secure payment processing and align with applicable payment security standards. These systems incorporate safeguards to help reduce risk, limit access to sensitive information, and protect customer data throughout the payment process.

How to Spot Phishing Attempts

Phishing is among the most common forms of online fraud. It typically involves fake emails, messages, or websites that appear genuine but are designed to trick you into giving away personal information, payment details, or verification codes.

Even when a website uses strong security measures, staying alert is still essential. A few straightforward habits can help keep you protected:

• make sure you are on the official MyGlobalFlowers website;
• check that the web address begins with "https://";
• avoid clicking on suspicious links in emails, text messages, or messaging apps;
• do not open attachments from unknown senders;
• never share payment details, verification codes, or personal information by phone, email, or messaging app;
• use any additional security features your bank offers, such as two-factor authentication.

FAQ About Security and Payments